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CitiQuiet Windows & Doors - FAQs

Q: Why should I purchase high impact windows and doors from CitiQuiet Windows and Doors?
A: The CitiQuiet Windows and Doors provides a "turn-key" service, that includes design, engineering, permitting, installation, finish work, etc. No other company will stand by its product like CitiQuiet Windows and Doors. 

Q: Are CitiQuiet Windows and Door's soundproof windows and impact windows alike?
A: The common link between the hurricane windows and soundproof windows is that they both utilize laminated and or insulated laminated glass to serve their function. Hurricane windows use the laminate to prevent breakage and strengthen the glass. In soundproof windows, the laminate breaks down sound waves that would otherwise pass right through the glass. Both styles of windows will bring elements of the other if installed. 

Q: How do I know if I need to use hurricane/impact code products in my home?
A: Every city and county has building codes. These codes are created to guarantee that new homes being built (and older homes being remodeled) have the best and safest building products available. Coastal areas are particularly susceptible to changing building codes. It's important that you work with CitiQuiet Windows and Doors to make certain that the windows you purchase and have installed in your home meet and exceed the codes for your area. In most areas it is mandated that hurricane/impact-resistant windows and doors are to be installed in homes. If you're not sure, ask us for a free consultation. 

Q: Why should I use hurricane/impact code windows and doors instead of boarding up or shuttering my home?
A: A Proven System: CitiQuiet Windows and Doors impact doors and windows have been proven to safeguard buildings from destructive winds, shattering glass, wind borne debris, torrential rain, and most importantly, objects capable of penetrating standard glass that could cause interior damage or loss of life. Peace of Mind. Your impact windows from CitiQuiet Windows and Doors will give you peace of mind. They only need to be installed once, and protect your home 24/7. They do not require shuttering, which saves homeowners money, time and labor when severe weather threatens. There Are No Alternatives. Unlike shutters and plywood, impact doors and windows provide continuous protection. No seasonal installation and removal is needed. The alternatives are flimsy and cumbersome, capable of being easily swept away by more belligerent wind. CitiQuiet Windows and Doors impact doors and windows become an immovable part of your building's structure. Security. Laminated glass, used in CitiQuiet Windows and Doors impact doors and windows, is shatter-proof, which will discourage thieves from intruding into your home. Energy Efficient. CitiQuiet Windows and Doors impact doors and windows are energy efficient and will save you money on your insurance.

Q: What will installing hurricane/impact code windows and doors do to the value of my property?
A: Installing CitiQuiet Windows and Doors hurricane impact windows and doors increases the value of your property. It is an investment that will pay itself every year, and with each passing storm.

Q: What styles of windows and doors are available?
A: Single Hung, Double Hung, Picture/Fixed, Casement, Horizontal Rolling, Awning/Project out and Arched windows are available. CitiQuiet Windows and Doors also carries a full line of door products. Sliding Glass Doors, French Doors, Entry Doors, Metal Doors, Steel Doors, Fiberglass Doors, as well as Automatic Entry doors are available as well. 

Q: Does CitiQuiet Windows and Doors offer other brands of window? How do I know which one is right for me?
A: Through nearly two decades of relationship building and dealer recognition, CitiQuiet Windows and Doors is proud to say that we have dealer acknowledgment by most of the large window companies around the country. Based on the sales representatives' professional opinion, and the work of our engineers, CitiQuiet Windows and Doors supplies and installs the best possible window for the application. To name a few window and door fabricators that CitiQuiet Windows and Doors installs on a day-to-day basis: PGT Industries, Traco Windows & Doors, ETI (Eurotech Industries), RC Aluminum, ES Windows, Delta Doors, TM Window & Door (Florida's Best), IWC, EGS Door, Pella Window & Door, Anderson Window & Door, Wausau, YKK of America, Arch Aluminum, and JeldWen.

Q: How do I get a permit from the building department to have the work done and who handles the process?
A: With a full staff of both in house and in the field representatives, CitiQuiet Windows and Doors will expedite the permitting process for you. From engineers preparing window load calculations to site visits by our fabricators, CitiQuiet Windows and Doors will have your permit in hand prior to your window and door fabrication being complete.

Q: When is Hurricane season?
A: Atlantic, June 1 through November 30th. In the Pacific May 15th through November 30th. In the Atlantic, Hurricanes generally occur in August, September and October; though rare they are known to occur year-round.

Q: I don't live in a tropical climate, do I really need to protect my home with high impact windows and doors?
A: Hurricanes threaten the entire US eastern seaboard. As seen with Hurricane Irene in the summer of 2011, even cities as far north as New York and Boston are at risk of being impacted by hurricanes. Tropical storm can reach hundreds of miles inland, causing unimaginable damage to cities ill-equipped to withstand such forces.

Q: Are CitiQuiet Windows and Doors Hurricane's windows and doors energy efficient?
A: Yes. Based on customer feedback, numerous homeowners have saved a significant amount of money on air conditioning bills in the height of the summer. All windows and doors have energy efficient characteristics but some are better than others.

Q: How do impact windows and doors also reduce noise?
A: All hurricane/impact code windows and doors provide superior strength and are energy efficient. By laminated two pieces of glass together to form a 7/16" or 9/16" overall thickness combined with a thermally broken frame, CitiQuiet Windows and Doors can achieve STC ratings above and beyond most other contractors. By installing a high impact hurricane window and door along with a urethane or silicone sealant on both the interior and the exterior, CitiQuiet Windows and Doors windows reduces the noise significantly.

Q: What makes a window impact-resistant?
A: The window is made with impact glass consisting of a strong laminated interlayer bonded between two panes of annealed, heat-strengthened, or tempered glass. When struck by a forceful object the glass resists shattering. (i.e. the front window of an automobile) When impact glass is struck it spider webs and stays together as one piece. This prevents water from intruding into the home even if the glass were to crack.

Q: What is Insulated Glass?
A: Insulated Glazing or Insulating Glass (commonly referred to as "IG") is a set of two or more lites of glass spaced apart and hermetically sealed to form a single glazed unit with an air space between each lite. Its most important function is to improve the thermal performance of glass when used in architectural applications.

Q: What is the advantage of argon gas between panes?
A: Argon gas is 5-1/2 times heavier than air. It serves as an efficient insulator against heat, cold and noise; far better than standard air.

Q: What is "Low-E" glass?
A: Low-Emissivity (Low-E) coatings are microscopically thin, virtually invisible, metal or metallic oxide layers deposited on a window or skylight glazing surface primarily to reduce the U-factor by suppressing radiative heat flow. It will keep your home warmer in the winters and cooler in the summers, and will also allow you to hang artwork that would otherwise be damaged or discolored by UV rays around the room.

Q: Will I need to replace any of my window sills or have to touch them up on my own?
A: No, CitiQuiet Windows and Doors will stucco and replace any damaged sills on doors or windows at no cost to you.
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